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Work to Help People

Human service workers serve people who need various kinds of help. These workers create plans to meet individual circumstances. Human service workers may be employed by either public or private agencies or organizations – such as employment agencies, food banks, legal assistance centers, disaster relief organizations, and others. Their clients might be elderly or young, or might have a physical disability or mental illness, or may be struggling with a personal problem or challenging situation. Human service workers coordinate services to ensure that clients recover and maintain well-being.

The demand for human service workers will increase as the population grows. However, workers in many of these occupations may earn less than others with similar levels of education. The rewards of this work are more likely to be found in the good feelings that come from helping others. Sometimes people are drawn to the human service field by overcoming a difficulty of their own. Their own experiences give them an edge in developing positive relationships with their clients. Other important worker characteristics include:

  • interpersonal communication skills, 
  • both creative and
  • analytical thinking skills,
  • the ability to work on a team,
  • patience.
You can start preparing for a career in human services by participating in the Family and Human Services Pathway in high school, including involvement in FCCLA. Many human service workers have postsecondary training as well, with degrees in human services, counseling, social work or psychology. The level of responsibility you have in a human services job is often decided by your education level, but work experience is also important.

Review specific human service occupations and find schools that offer related programs using UtahFutures.

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